Terms of Service

Last Updated: January 2026

Welcome to Texas Notary 360. These Terms of Service ("Terms") govern your use of our notary services, including in-person notarizations, Remote Online Notarization (RON), and mobile notary services. By booking or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services. We reserve the right to update these Terms at any time, and continued use of our services constitutes acceptance of any modifications.

1Services Offered

In-Person Notarization: Traditional notary services performed at our office location at 13201 Northwest Fwy Suite 800-43 Houston, TX 77040.

Remote Online Notarization (RON): Secure video-based notarization services conducted via our approved platform, Proof.com, in compliance with Texas state law.

Mobile Notary Services: On-site notarization at your preferred location within our service areas in the Greater Houston area.

Loan Signing Services: Specialized notarization for real estate transactions, mortgage closings, and title company partnerships.

2Pricing and Payment

Standard Pricing (Effective 2026):

  • In-Person Notarization: $25 per appointment
  • Remote Online Notarization (RON): $35 per appointment
  • Mobile Notary Service: $40 per appointment (includes travel within service area)
  • Additional Signatures: $10 per signature beyond the first
  • After-Hours Service: Additional $10 fee (weekends, evenings, holidays)

Payment Terms:

  • Payment is required at the time of booking unless otherwise arranged
  • We accept credit cards, debit cards, and digital payment methods via Stripe
  • Cash payments are accepted for in-person and mobile services
  • All prices are in USD and subject to applicable taxes
  • Receipts are provided electronically via email after payment confirmation

3Booking and Scheduling

Appointments can be scheduled through our website, by phone at (832) 402-6752, or via email at Tiffany@texasnotary360.com.

You will receive a confirmation email and SMS reminder 24 hours before your scheduled appointment.

For mobile notary services, please provide accurate address information and any special access instructions at the time of booking.

Same-day appointments are subject to availability and may incur additional fees.

4Cancellation and Refund Policy

Customer Cancellations:

  • Cancellations made 24+ hours before appointment: Full refund
  • Cancellations made 12-24 hours before appointment: 50% refund
  • Cancellations made less than 12 hours before appointment: No refund
  • No-shows without prior notice: No refund

Rescheduling:

  • Free rescheduling if requested 24+ hours in advance
  • One-time courtesy rescheduling allowed within 12-24 hours
  • Multiple rescheduling requests may incur a $10 administrative fee

Service Provider Cancellations:

If we must cancel your appointment due to unforeseen circumstances, you will receive a full refund and priority rebooking at no additional charge.

5Client Responsibilities

Valid Identification: You must present a valid, government-issued photo ID (driver's license, passport, state ID, or military ID) at the time of notarization.

Document Preparation: All documents must be complete and ready for signature. We cannot notarize incomplete documents or documents with blank spaces that will be filled in later.

Mental Capacity: You must be of sound mind, acting willingly, and not under duress or undue influence.

Language Understanding: You must understand the contents of the document being notarized. Translation services are not provided.

For RON Services: You must have a reliable internet connection, a device with camera and microphone, and be in a well-lit, quiet environment.

6Remote Online Notarization (RON) Terms

Our RON services are conducted via Proof.com, a secure, state-approved platform that complies with Texas Government Code Chapter 406.

Technical Requirements:

  • Computer, tablet, or smartphone with camera and microphone
  • Stable internet connection (minimum 3 Mbps upload/download speed)
  • Updated web browser (Chrome, Safari, Firefox, or Edge)
  • Valid email address for receiving notarized documents

Recording and Storage:

All RON sessions are recorded and stored securely for a minimum of 5 years as required by Texas law. These recordings are confidential and will only be released pursuant to a court order or as otherwise required by law.

Identity Verification: RON sessions include credential analysis and knowledge-based authentication to verify your identity in compliance with state regulations.

7Limitation of Liability

Texas Notary 360 provides notarization services as an impartial witness. We do not provide legal advice, draft legal documents, or determine the legal effect of any document.

We are not responsible for:

  • The content, accuracy, or legal validity of documents presented for notarization
  • Any consequences arising from the execution of notarized documents
  • Technical issues beyond our control (internet outages, platform failures, etc.)
  • Delays caused by incomplete documentation or identification issues

Our liability is limited to the amount paid for the specific notarization service in question.

8Prohibited Uses

You agree not to use our services for:

  • Fraudulent, illegal, or deceptive purposes
  • Documents that are incomplete, altered, or contain false information
  • Transactions where you are under duress or undue influence
  • Any purpose that violates federal, state, or local laws

We reserve the right to refuse service if we suspect fraud, coercion, or any violation of these Terms.

9Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy.

We collect and store only the information necessary to provide notarization services and comply with legal record-keeping requirements.

All data is encrypted and stored securely. We do not sell or share your personal information with third parties except as required by law or to process payments.

10Intellectual Property

All content on the Texas Notary 360 website, including text, graphics, logos, and software, is the property of Texas Notary 360 or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from our website content without express written permission.

11Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Harris County, Texas, in accordance with the rules of the American Arbitration Association.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

12Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date.

Continued use of our services after changes are posted constitutes acceptance of the modified Terms.

For significant changes, we will provide notice via email to registered users.

13Contact Information

If you have questions about these Terms of Service, please contact us:

Texas Notary 360

13201 Northwest Fwy Suite 800-43
Houston, TX 77040

Phone: (832) 402-6752

Email: Tiffany@texasnotary360.com

Acknowledgment

By using Texas Notary 360 services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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