Privacy Policy

We collect information that you provide directly to us when you use our services, including:

• Personal identification information (name, email address, phone number, physical address)

• Government-issued identification documents required for notarization purposes

• Payment information for processing transactions securely through Stripe

• Documents submitted for notarization or Remote Online Notarization (RON)

• Communication records between you and our notary team

• Device information and usage data when you access our website or use our RON platform via Proof.com

• Appointment scheduling details including date, time, location, and service type

We use the information we collect to:

• Provide, maintain, and improve our mobile notary and RON services

• Process your notarization requests and complete transactions

• Communicate with you about appointments, confirmations, and reminders via SMS (OpenPhone) and email

• Comply with legal and regulatory requirements for notarization under Texas law

• Maintain records as required by the Texas Government Code governing notaries public

• Prevent fraud and ensure the security of our services and your documents

• Send appointment reminders and follow-up communications

• Analyze and improve our website and service offerings

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent or at your direction

• With trusted service providers who assist us in operating our business (payment processing, scheduling, communications)

• To comply with legal obligations, court orders, or lawful government requests

• To protect the rights, property, or safety of Texas Notary 360, our clients, or others

• In connection with a business transaction such as a merger, sale, or acquisition

• With professional advisors (attorneys, accountants, auditors) under confidentiality obligations

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest

• Secure storage of notarization records and identity documents

• Regular security assessments and system updates

• Access controls and multi-factor authentication measures

• Confidentiality training for all personnel handling client data

• PCI-compliant payment processing through Stripe — we never store raw card data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account credentials.

We retain your information for as long as necessary to:

• Provide our services to you and maintain your account

• Comply with legal obligations — Texas notary records must be retained for a minimum period as required by state law

• Resolve disputes and enforce our agreements

• Meet regulatory requirements under the Texas Government Code

Notarization records are maintained in strict accordance with Texas state law. After the applicable retention period expires, we securely delete or anonymize your information in a manner that prevents reconstruction.

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your information (subject to legal retention requirements)

• Opt-Out: Unsubscribe from marketing communications at any time by replying STOP to any SMS or clicking unsubscribe in any email

• Data Portability: Request your information in a portable, machine-readable format

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond within a reasonable timeframe.

We use cookies and similar tracking technologies to:

• Remember your preferences and session settings

• Understand how visitors use our website to improve performance

• Analyze traffic patterns and service usage through Google Analytics

• Provide a better, more personalized user experience

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, including the booking system.

We integrate with the following trusted third-party services to deliver our offerings:

• Stripe — Secure payment processing for all notary service transactions. Stripe is PCI DSS Level 1 certified.

• Proof.com — Our Remote Online Notarization (RON) platform. Proof.com handles identity verification and video session recording as required by Texas law.

• OpenPhone — SMS and phone communication platform used to send appointment confirmations, reminders, and status updates.

• Google Analytics — Website analytics to help us understand visitor behavior and improve our services.

Each of these providers maintains their own privacy policies. We encourage you to review their policies before providing any information directly to them. We are not responsible for the privacy practices of third-party services.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. Notarization services require the signer to be a legal adult capable of entering into binding agreements.

If you believe we have inadvertently collected information from a minor, please contact us immediately at Tiffany@texasnotary360.com and we will promptly delete such information from our records.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Post the updated policy on our website with a new "Last Updated" date

• Send an email notification to active clients for significant changes

• Display a notice on our website for a reasonable period following the update

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Texas Notary 360

Notary: Tiffany

Phone: (832) 402-6752

Email: Tiffany@texasnotary360.com

Address: 13201 Northwest Fwy Suite 800-43, Houston, TX 77040

We are committed to resolving any privacy concerns promptly and transparently.